Patient Reviews

“I should have written this review long ago. My tendency, though, is always to tell “the whole story,” and mine would be longish. So, I finally decided to listen to my boyfriend, who said, “You don’t have to go back 12 or so years, when you first learned your mouth is as weird as the rest of you. Just start a couple years ago, and you might end up with something that doesn’t have to be published by Simon and Schuster.” So, here’s an abridged version. I had a large torus palatinus, that I thought was normal — until I needed an upper dental plate. Then I was surprised to learn that the bony growth in the roof of my mouth wasn’t something everyone had! While an extraordinary dentist was building a plate around the torus, it started separating into two parts. Both were sore and inflamed, and had to be removed. Being a veteran, I have VA healthcare, and it’s very good. However, it doesn’t extend to dental work, and the dentist (Dr. Delf, of Arrowhead Dental in Rice Lake, WI) was going far beyond the call of duty, to support my remaining teeth, and build an exceptionally good upper plate — without any charge to me! He sent me to Dr. Puffer, who was then practicing  at Northern Oral Surgery and Implant Center, in Superior, WI. I just learned that he has retired, but I’m sending the review, anyway. Dr. Puffer did a great job for me, taking out the largest piece of torus right away, without any problem whatsoever. He removed the remaining portion later, and the healing time was fast. (This was something I’d been fearful of, because I’d long ago (12 or so years?) been told that my age might make the healing slow. Dr. Puffer did my surgery without charge, also, and I’m so grateful for that. Anyway, I’m glad for the doctor that he could retire, and I hope he’s having a great time. But Superior lost a load of talent when he left. So, even though I’m late, I wanted to say thank you to Dr. Puffer, and everyone at Northern Oral Surgery.”